Shipping policy

  • We do not have a fixed delivery time. You should only choose if you want the morning shift from 8.00am to 12.00pm or late night from 1.00pm to 7.00pm. We cannot indicate an estimated delivery time, it would be at the corresponding time you have chosen. (If you want to indicate relevant information regarding the delivery, please notify to reach an agreement) for example you are at work until 7.00pm, if the schedule is available the delivery will be made.
  • For deliveries you must indicate the exact address with zip code, house or apartment number, name of the urbanization, if it is possible to attach the location with all the data mentioned above. If you send a wrong address you will have an additional charge for delivery.
  • If it is your choice to remove the bouquet or decoration in our store, take into consideration that our products are big, volume and delicate, they must have a suitable and unoccupied vehicle to transfer it. We are not responsible for the handling and final result in which your Bouquet or decoration can arrive.