- How do I order?

All our arrangements and bouquets can be browsed, customized, scheduled for delivery or pick-up and paid for via our website.

Customers must provide all relevant details when placing their order including any specific balloon colors, designs, balloon numbers, names, custom notes, etc.

For any customization options not available via our website, please call us at +1(786) 832 8038 and we are happy to accommodate. 

-How Long Will My Order Take to Process? When Will I Receive It?

All orders must be made at least 24 hours in advance.

For Delivery: Customers can select from several 4-hour time windows (e.g. 9am-1, 1pm-4, 4-8pm) at check-out. We cannot specify an exact time for delivery within a selected 4-hour window. If you require a more precise delivery time, please give us a call and we will do our best to support you.

For In-Store Pickup: Customers can select from several 1-hour time slots (all within our regular store hours).

- Same-day Delivery

We offer same-day delivery, **based on availability**, please call us at (786) 832 8038 to discuss. We always do our best to accommodate our customer's unique schedules and needs.

Same-day delivery windows close at 2pm Monday-Saturday, and 12pm on Sundays. 

- Install Service

Boom Balloons will install and set up balloon garlands, balloon walls, and panel backdrops, which is already noted on the product page.

- Uninstall Service

 This service includes a Boom Balloons team member removing and recycling of any Boom Balloons purchased items you’ve chosen to be removed at the date of tear down.


- How Long Will My Balloons Last?

All balloons are inflated the same day as their scheduled pickup or delivery date in order to maximize their inflated lifespan.

While a multitude of factors (e.g. weather) will influence the inflation and durability of a balloon, we provide the following general guidance regarding their lifespan:

Latex Balloons w/ Helium: Have a float time of approx. 24-48 hours.

MicroFoil or Metallic Balloons w/ Helium: Float time of approx. 72 hours. 

NOTE: Balloons can overheat and pop when left in hot, enclosed spaces (e.g. inside a car) or exposed to direct sunlight. Conversely, placing balloons in front of or under air conditioners or outside on cool days can cause balloons to deflate at a faster rate.

Boom Balloons does not cover damage or deflation caused by mishandling of balloons, contacting them with sharp objects, prolonged exposure to hot/cold temperatures, etc.

- How Do I Handle and Dispose of Balloons?

All our balloon designs are constructed with recyclable mylar, foil, or biodegradable latex, made in the USA.

NOTE Regarding Allergies: Please specify if the recipient of your order is allergic to latex, so that we may take appropriate steps and avoid usage of materials that may trigger an averse medical reaction.

When balloons are deflated or punctured, they should be disposed of responsibly.

Mylar and MicroFoil balloons can be recycled.

Latex balloons can be discarded in a trash bin - Boom Balloons uses only biodegradable latex materials.

Please do not release balloons into the air. MicroFoil balloons in particular transmit electricity and therefore can cause fires (or worse) if released near power lines.

NOTE: Helium gas should never be inhaled as it can cause serious and even deadly health complications including asphyxiation or air embolisms in the lungs.